Privacy Policy
Effective Date: April 12, 2026
Last Updated: April 12, 2026
Luxaris Digital ("we," "us," or "our") operates Img2Sound (https://img2sound.com). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and audio conversion services.
By using our services, you consent to the data practices described in this policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: Name, email address, and password when you create an account
- Payment Information: Processed securely through Stripe. We do not store your credit card number, CVV, or full payment details on our servers. We may retain a transaction ID, payment amount, and the last four digits of your card for order records.
- Uploaded Content: Images and text you upload for conversion to audio spectrograms. These files are processed solely to perform the requested conversion.
- Communications: Messages you send to us through email or other communication channels
1.2 Information Collected Automatically
- Device and Browser Information: IP address, browser type and version, operating system, device type
- Usage Data: Pages visited, time spent on pages, conversion settings used, links clicked, referring URLs
- Cookies and Tracking Technologies: See our Cookie Policy for details. We use Google Analytics (property ID: G-8XTEDWFE6E) to understand how visitors use our site.
- Timezone: Your browser's timezone setting, used to display dates and times correctly
2. How We Use Your Information
We use the information we collect to:
- Provide Our Services: Process your uploads, perform audio conversions, and make output files available for download
- Manage Your Account: Maintain your account, track credit balances, and process purchases
- Process Payments: Complete credit purchases through our payment processor, Stripe
- Communicate With You: Respond to inquiries, provide account updates, and deliver customer support
- Improve Our Services: Analyze usage patterns to improve our conversion algorithms, website functionality, and user experience
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
- Security: Detect, prevent, and address fraud, abuse, and technical problems
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with the following categories of third parties, solely for the purposes described:
| Third Party | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Name, email, payment method details |
| Google Analytics | Website analytics and usage tracking | IP address (anonymized), browser info, usage data |
| Cloud Hosting Provider | Website and data hosting | All data stored on our platform |
We may also disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Uploaded Content — How We Handle Your Files
We do not use your uploaded files to train artificial intelligence models.
Your uploaded images and text are:
- Processed solely to perform the audio spectrogram conversion you requested
- Not shared with, sold to, or accessed by any third party
- Stored temporarily to allow you to download your converted audio files
- Automatically deleted from our servers after the retention period
- Not used for marketing, advertising, or any purpose other than providing the service
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- HTTPS encryption for all data transmitted between your browser and our servers
- Encrypted storage for sensitive data
- Access controls limiting data access to essential personnel and systems
- Regular security reviews and updates
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify you in accordance with applicable law.
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information (name, email) | Duration of account + 12 months after deletion |
| Uploaded images and text | Limited retention for download access, then automatically deleted |
| Generated audio files | Limited retention for download access, then automatically deleted |
| Credit purchase records | As required by tax and financial regulations (typically 7 years) |
| Usage and analytics data | 26 months (Google Analytics default) |
7. Your Privacy Rights
7.1 All Users
Regardless of where you live, you may:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal data and account, subject to legal retention requirements
- Data Portability: Request your data in a commonly used, machine-readable format
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time
To exercise these rights, email us at support@img2sound.com. We will respond within 30 days.
7.2 California Residents — Your CCPA/CPRA Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information:
- Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collection, and the categories of third parties with whom we share it.
- Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
- Right to Correct: You have the right to request correction of inaccurate personal information.
- Right to Opt-Out of Sale or Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To submit a CCPA/CPRA request, email support@img2sound.com with the subject line "CCPA Request." We will verify your identity before processing your request and respond within 45 days.
Categories of personal information collected in the preceding 12 months:
- Identifiers (name, email, IP address)
- Financial information (payment details via Stripe)
- Internet or network activity (browsing history, usage data)
- Audio, visual, or similar information (uploaded images, generated audio)
- Geolocation data (timezone)
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at support@img2sound.com and we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites and services (including partner sites such as ProveAudio, SnipBG, UprezIt, and LogoWarp). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page with an updated "Last Updated" date. We will notify registered users of material changes via email. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
Luxaris Digital
Email: support@img2sound.com
Website: https://img2sound.com
This document was prepared for Img2Sound using TermsCraft.com. It has been customized based on the specific details of your website and through personalized consultation with our legal document specialist. We recommend periodic review by qualified legal counsel to ensure continued compliance. Visit termscraft.com for updates and additional legal documents.